Effective Date: 03 Mar 2025
At Tech Triumph, we strive to provide high-quality digital marketing courses and educational services. Since our products are digital in nature, our refund policy is outlined below.
1. No Refund Policy
- All purchases of digital courses and educational materials are final and non-refundable.
- Once you have gained access to our digital content, we cannot offer refunds due to the nature of downloadable and online materials.
2. Exceptions for Refunds
Refunds may be granted only in the following situations:
- Duplicate Payment: If you were charged twice for the same course, you may request a refund.
- Technical Issues: If you are unable to access a purchased course due to technical problems on our end and our support team is unable to resolve the issue within 7 days.
- Wrong Course Purchase: If you mistakenly purchased the wrong course and have not accessed the content, we may consider an exchange or refund.
3. Refund Request Process
If you believe you qualify for a refund, please follow these steps:
- Email us at praveen798200@gmail.com with the following details:
- Your name
- Order ID
- Reason for the refund request
- Our team will review your request and respond within 5-7 business days.
- If approved, refunds will be processed to the original payment method within 7-10 business days.
4. Course Cancellation Policy
- We reserve the right to modify or discontinue any course at any time.
- If a course is discontinued after your purchase, you will be granted lifetime access to the existing materials or offered an alternative course.